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Communication and trust in global teams

Gus Strand, Ranjit Nair, Sirkka Jarvenpaa, and Andrew Cahoon


Gus Strand manages global learning and development/training operations for the Global Services Support organization at Dell Inc. His challenge is to build the L&D function to be an operational function and partner to the business rather than merely a cost to be cut at some point.

Ranjit Nair is vice president of global human resources at GLOBALFOUNDRIES. In this role he is responsible for driving worldwide strategies for talent acquisition, people management and enterprise culture and change as the company transforms into a best-in-class foundry organization.

Prior to his appointment at GLOBALFOUNDRIES, Nair held senior roles at AMD and Freescale where he helped each company through transformational efforts around large-scale mergers and acquisitions. Nair has a rich background in large enterprise human resources leadership, previously serving as the senior vice president of global compensation for Bank of America (BAC). He concurrently held the role of HR executive for the company’s China Construction Bank strategic alliance. Nair also held Vice President-level HR role for Honeywell International and Becton Dickinson (BD), a Fortune 400 medical device company. Nair started his career at Arthur Andersen and PriceWaterhouseCoopers where he held a variety of roles in client management, change management and business development.

Nair, a certified Six Sigma Black Belt, graduated from California State University at Sacramento where he majored in Accounting. He also earned an MBA (Information Systems) from Golden Gate University, San Francisco. He also holds a certificate in Strategic Human Resource Management from Harvard University.

Sirkka Jarvenpaa is the Bayless/Rauscher Pierce Refsnes Chair in Business Administration
Information, Risk, and Operations Management at UT’s McCombs School of Business. Her research covers communication and trust in global teams.

Andrew Cahoon is the Founder and Managing Director for the Clarum Group™ – a management consulting organization focused on providing process improvement coaching services with a team of highly skilled and experienced members. He has 28 years experience in development and management of high tech solutions (supercomputers, microprocessors, hardware, firmware, software) with a strong emphasis on Continuous Improvement.

His formal education includes a BS Computer Engineering (Univ. of Illinois), an Executive MBA (Univ. of Oregon), and Lean training (Toyota, Porsche, McKinsey). In the past year, he has focused on growing his expertise in Agile and Change Management methods.